Refund policy

Refund Policy

At PureJet, customer satisfaction is important to us.

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and we will work to resolve the issue.

To be eligible for a return or refund:

• The item must be unused and in its original condition

• Proof of purchase may be required

• Customers should contact us before sending any returns

Certain items may not be eligible for return for hygiene reasons once opened or used.

Refunds are processed after the returned item has been received and inspected. Depending on your payment provider, refunds may take several business days to appear in your account.

For assistance, contact:
purejetuk@gmail.com